Policies
Good to know.
Please read before booking — you'll confirm you agree to these when you confirm your booking.
Deposits
A R100 deposit is required to confirm your booking. Deposits are non-refundable.
Cancellations & no-shows
Cancel more than 72 hours before your appointment: no fee. Cancel within 24 hours: your R100 deposit is forfeited. No-shows are liable for 100% of the final service amount, recorded as an outstanding balance.
Payment methods
Card payments are available for your convenience. No cash. EFT payments directly into a personal bank account are no longer accepted.
Late payments
Late payments incur an additional fee, set by That Nayls.
General
All services are final sale; no refunds are issued. Raise any concerns immediately during your appointment. If someone other than the client is paying, let That Nayls know in advance so a payment link can be sent ahead of time.
